- A temporary GSM or internet error;
- At the moment of communication, Monimoto equipped vehicle was parked in the area without GSM network, f.e. underground garage;
- SIM card has no credit or SIM is blocked;
- Monimoto batteries died unexpectedly.
All lithium batteries are different. This mainly depends on the brand. Therefore, to improve the accuracy of the low battery notification, we suggest that you select the correct brand of battery that you are using in your Monimoto. It will allow Monimoto to be more accurate with the low battery predictions.
We recommend using VARTA or Energizer as the most predictable brands for your Monimoto.
To set the battery brand in your app, you simply need to press on the battery in the Home tab of your Monimoto app. You will see a drop down menu and will be able to select your brand.